Best Buy Company, Inc.

Best Buy Disaster Relief – Update: September 8, 2005

September 9, 2005

–(BUSINESS WIRE)–Sept. 8, 2005–Best Buy Co., Inc.

(NYSE:BBY):

Employee recovery-relief

— Best Buy has accounted for the majority of its 1,273 displaced

employees. Managers are still working to connect with a

handful of employees, including individual searches of

shelters.

— Employees who remain displaced are asked to call the employee

hotline, (678) 591-1370.

— Temporary shelters, provided by Best Buy, are available for

employees and their families, including food and necessities.

— All displaced employees are being provided with temporary

housing through Best Buy.

— All employees will be paid for as long as the crisis persists,

which will be monitored.

— Employees who need cash are receiving cash advances from Best

Buy.

— Employees who want to work, but whose home stores are

currently closed, are being welcomed to work at Best Buy

stores throughout the U.S.

— Counseling is being offered to all employees through our

employee assistance program.

— A Web site and employee hotline have been established for

store employees and their families to consult for current

information.

Customer/community relief efforts

— Best Buy has expanded its matching program for customer

donations to the American Red Cross Disaster Relief Fund in

support of victims of Hurricane Katrina. Since launching the

match program Sept. 1, customers of Best Buy donated nearly $1

million in six days through the registers at more than 690

Best Buy stores across the nation alone. The public can donate

at any U.S. Best Buy store register in any dollar amount, or

online at www.BestBuy.com; no purchase is necessary. Donations

will be accepted through September 30. The Best Buy Children’s

Foundation will match donations up to $2 million.

— Job fairs are taking place the week of Sept. 12 at Best Buy

stores in Spanish Fort, Ala., Mobile, Ala., Lafayette, La.,

and Baton Rouge, La. for displaced survivors of the hurricane.

— In-store “computer banks” provide free internet access to

community members who need to file insurance claims, register

with FEMA and the Red Cross, and reach loved ones. Each bank

provides roughly five computers with Web access. Two stores

currently offer the banks – Lafayette, La. and Baton Rouge,

La. The company hopes to open additional computer banks as

other stores reopen and are equipped to provide the service.

— A FEMA shelter in Cajun Dome, La. received eight laptop

computers with wireless network connectivity and Internet

access from Best Buy for use by its evacuees who need to file

insurance claims and reach loved ones.

— Ten laptop computers were donated from the Baton Rouge, La.

store to the American Red Cross.

— Best Buy is offering two financing options for in-store

purchases: 1) no interest, no payments for 12 months on

purchases $299 and up; and 2) no interest, with payments, for

24 months on purchases less than $299. There is no minimum

purchase required to qualify.

— The Best Buy credit card program, managed by HBSC, is

temporarily suspending late fees, finance charges, penalty

rates, and NSF fees for customers in FEMA-designated disaster

areas. Additionally, mailings, collection activities, and

solicitations are being temporarily suspended. Customers need

to call the customer service number (800-365-0292) to

determine if suspensions are applicable for their accounts.

Store status

— As of September 8, the following Best Buy stores remain

closed: Harvey, La., Slidell, La., Metairie, La., Covington,

La., Hattiesburg, Miss., and Houma, La.