Best Buy Company, Inc.

Best Buy Disaster Relief – Update: September 9, 2005

September 10, 2005

MINNEAPOLIS–(BUSINESS WIRE)–Sept. 9, 2005–Best Buy Co., Inc.

(NYSE:BBY):

Customer/community relief efforts

— Job fairs will take place Sept. 12 – Sept. 16 at four Best Buy

stores for displaced survivors of the hurricane. Hiring full

time, part time and seasonal employees for a variety of

functions, including cashiers, customer service,

non-commission sales, Geek Squad agents, shipping and

receiving, and delivery drivers.

— Spanish Fort, Ala: 10 a.m. to 5 p.m. – 10200 Eastern Shore

Boulevard

— Baton Rouge, Ala: Noon to 5 p.m. – 5913 Bluebonnet

Boulevard

— Lafayette, La.: 10 a.m. to 5 p.m. – 5635 Johnson Street

— In-store “computer banks” provide free internet access to

community members who need to file insurance claims, register

with FEMA and the Red Cross, and reach loved ones. Two stores

currently offer the banks – Lafayette, La. and Baton Rouge,

La. Additional computer banks will open as other stores are

reopened and equipped.

— Best Buy has expanded its matching program for customer

donations to the American Red Cross Disaster Relief Fund in

support of victims of Hurricane Katrina. The public can donate

at any U.S. Best Buy store register in any dollar amount, or

online at www.BestBuy.com; no purchase is necessary. Donations

will be accepted through September 30. The Best Buy Children’s

Foundation will match donations up to $2 million.

— Best Buy is offering special financing options for new

purchases including 1) no interest, no payments for 12 months;

and 2) no interest, with payments, for 24 months (please see

stores for minimum purchase information).

— The Best Buy credit card program, managed by HBSC, is

temporarily suspending late fees, finance charges, penalty

rates, and NSF fees for customers in FEMA-designated disaster

areas. Additionally, mailings, collection activities, and

solicitations are being temporarily suspended. Customers need

to call the customer service number (800-365-0292) to

determine if suspensions are applicable for their accounts.

Employee recovery-relief

— Employees who remain displaced are asked to call the employee

hotline, (678) 591-1370.

— Temporary shelters, provided by Best Buy, are available for

employees and their families, including food and necessities.

— All employees will be paid for as long as the crisis persists,

which will be monitored.

— Employees who need cash are receiving cash advances from Best

Buy.

— Employees who want to work, but whose home stores are

currently closed, are being welcomed at Best Buy stores

throughout the U.S.

— Counseling is being offered to all employees through Best

Buy’s employee assistance program.

— A Web site and employee hotline have been established for

store employees and their families to consult for current

information about work and relief-related issues.

Store status

— As of September 9, the following Best Buy stores remain

closed: Harvey, La., Slidell, La., Metairie, La., Covington,

La., Hattiesburg, Miss., and Houma, La.